At WellRite, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help! Please read our return policy to understand how to proceed with returns or exchanges.

Eligibility for Returns

• Items must be returned within 30 days of purchase.
• Products must be unopened, in their original packaging, and in the same condition as when you received them.
• Only items purchased directly from our official website are eligible for returns.

Non-Returnable Items

• Opened or partially used products (except for quality issues).
• Items purchased on Return Policy for WellRite Gummy Vitamins
• sale or as part of a promotion.
• Gift cards and other non-physical products.

Opened Products with Quality Issues

If you’ve opened your jar and believe there’s a quality issue, please email us at support@wellrite.com. Our team will investigate the issue and work with you to find a resolution.

How to Initiate a Return

1. Contact Us: Email our customer service team at support@wellrite.com with your order number, the item(s) you wish to return, and the reason for the return.
2. Approval: Once your return is approved, we’ll provide you with a return authorization and shipping instructions.
3. Ship the Item: Pack the item securely and send it back to the address provided in the return instructions. Customers are responsible for return shipping costs.

Refunds

• Refunds will be issued to the original payment method within 7–10 business days of receiving and inspecting the returned item.
• Original shipping costs are non-refundable.

Exchanges

If you receive a damaged or defective item, please contact us within 7 days of delivery. We’ll arrange for a replacement at no additional cost.

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account or credit card statement.
2. Contact your bank or card issuer; processing times can vary.
3. If you’ve done this and still haven’t received your refund, please contact us at support@wellrite.com.

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